Tips on buying carpet

Be prepared for the following questions your salesperson may want to ask you so that they can help you make the best choice for you and your home.

What the salesperson will ask you:

1. Do you have a style and colour in mind?
2. How is the room used?
3. What is the activity level of the room?
4. Is there a door to the outside in the room?
5. Do you have indoor pets?
6. What are the room’s lighting sources?
7. What types of furnishings do you have?
8. What’s the style of the room? (i.e. traditional, contemporary, rustic)
9. What’s the feel of the room? (i.e. casual, formal, somewhere in between)
10. Are you living with this new flooring or planning to sell your home?
11. What is the size of the room?
12. Will people have food in this room? Will kids play in the room?
13. Do you have a budget?
14. What type of sub-floor are you going over?

What you should ask the salesperson:

1. Do you charge for an in-home estimate? If so, does it apply to the cost of purchase?
2. Does the price include installation?
3. If not, what are the charges and procedures for installation?
4. Does the price include sub-floor preparation, sub-floor leveling, installation, delivery?
5. What are the strengths of this particular choice versus another?
6. What can you tell me about the different fibres and styles?
7. Are there guarantees or warranties on the flooring? On the padding? On the installation?
8. What features does this flooring have that make it easy to maintain?
9. Can I take a sample home to check how the flooring colour will look in the room?
10. What kind of padding or undercushion is recommended?
11. How quickly will my flooring be installed after I place my order?
12. Who is responsible for removing and disposing of old carpet and padding? Is there an additional fee for that?
13. What about moving furniture (i.e. pianos, stereos, etc.)?
14. Is the business a member of the British Columbia Floor Covering Association?
15. Will we have a written, signed contract?